Comup Perspectives

Device42: infrastructure visibility without spreadsheets

An uncomfortable question in any committee: “how many servers do we have, where are they, and what does this service depend on?” If the answer takes days and arrives in a spreadsheet, the infrastructure is being managed blind. And every change, every incident and every audit pays for that blindness.

Discover, do not declare

Device42 discovers the infrastructure continuously and automatically — physical and virtual servers, network, cloud, applications and their dependencies — and keeps that inventory alive without depending on anyone updating a cell. It is not a snapshot: it is a map that moves with your operation.

Why the CIO should care

With the dependency map, a change's impact analysis stops being an opinion: you can see which services each component touches before touching it. In a major incident, root cause is searched over real relationships, not memories. And audits — licensing, security, continuity — are answered with data, not with weeks of digging.

The short route

• Discovery first: the CMDB is born from real data, not interviews or forms.
• Critical services first: the dependencies of what runs the business; the rest joins in waves.
• Integrated with Freshservice: the inventory feeds tickets, changes and incidents on the same platform.

As a Device42 partner, at Comup we deploy it integrated with your service desk: visibility that turns into decisions — what to change, what to retire, what to protect — with no spreadsheet in between.